Retail store operations must have a “best practices” system for your employees these days, it’s more important than ever. A good “just in time”sales training system can be a great way to train and implement best practices for your store and sales staff.
Sales training is a necessary part of any retail business. But how often is that training learned then forgotten? Learning must be reinforced with best practices. It’s hard to remember to use what you learn too, so finding a system that can teach, implement best practices and help sales staff to remember to use them is a tall order. Retail Business Development has such a system, called Campus and Assistant.
RBD Campus is a new service that has sales training materials that are instantly available through the cloud. Used in conjunction with the RBD Assistant, Campus can provide tutorials and immediate corrective training. Assistant tracks the sale from start to finish and provides reporting on where problems popped up. Campus provides the information and the training. Assistant then delivers the training. Easily, immediately and seamlessly.
The lessons learned on Campus provide a basis for best practices, then reinforces them through Assistant during the sales process. If your sales person has a hesitation about what best practice should be used, or how to use it, Assistant will find the problem area then suggest the re-training to reinforce it. Each interaction on the sales floor becomes another chance to train and reinforce what you want each of your sales staff to implement.
Just in time retail sales training solutions is the best solution for retail store operations in training, setting and implementing best practices. Your staff will thank you, your customers will thank you and so will your bottom line. For more information on RBD’s Campus and Assistant, visit: http://retailing30.com/solution/just-time-time-training/
Cloud Based Retail Solutions
RBD Retail 3.0 Solutions are a set of enterprise, cloud-based solutions for the mobile workforce that delivers powerful ERP, CRM, HRM, eLearning and Reporting modules to sales associates in the field, executives, management and back-office personnel. Find out more about our Retailing 3.0 business solutions…
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