Training your sales staff is always a good idea. That’s a given. What you should really be thinking about is making sure your staff is trained together… as a group. Yes, that may mean taking them as a group off the selling floor, but the benefits will far outweigh the time and costs.
Following the same plan
So why learning as a sales team? Well, there are a few reasons. One big reason is that way they are all following the same plan. Your sales staff are all using the same system and are selling as a cohesive force.
This also means they come across to customers in a consistent manner, not a confusing one. That will keep customers happy and coming back. Oh, and customers who send all their friends and family to you too!
Another reason? They can reinforce what they are learning with each other. If one stumbles, the other can remind them of what they learned. It reinforces what they are learning even more.
The key to retaining what they are learning is reinforcement, so having the whole sales staff reinforcing each other will make them a sales team to be reckoned with.
Work as a team
Learning as a team keeps them all on the same page. It also means that they work as a team together. Think about it, if you train your salespeople but don’t train them to work together, they won’t work as a team. Instead it will become more like every man or woman for themselves. That’s never a good thing. Their cutthroat attitudes will turn customers off. Instead of working together for the good of the group, they will hurt everyone by only worrying about themselves.
Training your sale staff together is a good idea. Working together will make the team stronger, smarter and make all of you more money!
This Wireless Sales Training course is like no other computer training program you have seen. Our fresh approach to wireless retail training uses humor, video demonstrations, role-playing exercises, and real world examples to motivate your team, bring consistency to the sales floor, and boost the bottom line!
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